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Digital Transformation Operating Model
Our framework for creating and delivering value through digital capabilities.
Business Model (Value Creation)
Digital Model: INSIGHTS
Detection, Prediction, Optimization
Data + AI
Operations Model (Value Delivery)
ACTIONS
Catalog Changes, Service Planning, Supply Chain Optimizations
Data / Business Platform
Traditional Model
• Human Process with Digital Support
• Human Insights with Data
• Limited Scale
Digital Model
• Digital Process with Human creativity
• Data Insights with Human expertise
• Exponential Scale, scope, learning